Privacy Policy – Tyre Dispatch
Effective Date: [30/05/2025]
At Tyre Dispatch, your privacy matters. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services. By interacting with us online or in-store, you agree to the terms of this Privacy Policy.
1. Collection of Personal Information
We may collect personal information directly from you when you:
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Make a purchase on our website or in-store
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Contact us by phone, email, or through our website
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Sign up for newsletters, submit feedback, or engage with promotions
This information may include:
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Full name
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Email address
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Phone number
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Shipping/billing address
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Payment details
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Vehicle/tyre information (where relevant)
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Any other details required to fulfill your request or provide service
We may also collect non-identifiable usage data (e.g. pages visited, device/browser info, IP address) to improve your browsing experience.
2. Purpose of Collection
We collect your information to:
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Process and fulfill orders
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Provide customer service and respond to enquiries
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Improve our website, services, and user experience
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Comply with legal, regulatory, and accounting obligations
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Communicate important service updates, promotions (if you opt in)
3. Disclosure of Information
We may share your information with trusted third parties only when necessary, such as:
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Payment processors (e.g. Shopify Payments, PayPal, Afterpay, Zip)
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Courier and logistics providers to fulfill deliveries
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IT service providers (for secure hosting and analytics)
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Referred mechanics or installers, but only with your consent
We do not sell, trade, or rent your personal information to third parties for marketing.
4. Data Security
We take reasonable steps to safeguard your information using:
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Secure server environments (SSL encryption)
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Restricted access for authorised personnel only
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Data backups and system monitoring
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Secure third-party platforms (e.g. Shopify)
However, no transmission over the internet is completely secure. You use our services at your own risk, and we encourage strong password practices and timely updates to your information.
5. Your Rights Under NZ Privacy Law
Under the New Zealand Privacy Act 2020, you have the right to:
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Access the personal information we hold about you
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Request correction of incorrect or outdated information
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Request deletion of your data, subject to legal retention obligations
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Withdraw consent to marketing communications
You can exercise these rights at any time by contacting us via the details below.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
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Improve site functionality
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Remember your preferences
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Collect anonymous usage statistics (e.g. via Google Analytics)
You can control cookie preferences through your browser settings.
7. Changes to This Policy
We may revise this Privacy Policy from time to time. The most current version will always be posted on our website with the updated effective date. Material changes will be communicated via our website or by email if necessary.
8. Contact Us
If you have any questions about how we handle your personal information, or wish to make a request under the Privacy Act, please contact:
Tyre Dispatch
📧 Email: email@tyredispatch.co.nz
📞 Phone: (07) 573 9090
📍 Address: 31 Station Road, Te Puke, Bay of Plenty 3119, New Zealand
