Shipping Policy
Free delivery to every non-rural North Island address with no minimum order. Same day dispatch before 12pm, same day local delivery across the Bay of Plenty, and flat rates everywhere else. No freight calculator games.
Delivery rates
Flat rates by location, charged per tyre, GST included. No freight calculator games, no fuel surcharge appearing at the last step, and the price per tyre does not change whether you buy one or a full set.
| Where you are | Per tyre | A set of four |
|---|---|---|
| North Island, urban | Free | Free |
| North Island, rural | $8.00 | $32.00 |
| South Island, urban | $10.00 | $40.00 |
| South Island, rural | $18.00 | $72.00 |
No minimum order
Buy a single tyre if that is what you need. North Island urban delivery is free on one tyre and free on twenty.
Not sure if you are rural?
Rural classification comes from the courier network, not from us. Enter your address at checkout and the right rate appears automatically, or send us the address and we will check it first.
All prices include GST. Delivery is charged per tyre and calculated at checkout from your address. We deliver within New Zealand only.
Same day dispatch, and same day delivery locally
Order before 12pm on a weekday and your tyres leave us that same day. Order after that on a Friday and they go first thing Monday. Weekend and public holiday orders are dispatched the next business day.
You get an email with a tracking number as soon as the courier collects the order. If tracking has not moved after 48 hours, tell us and we will chase it.
Same day delivery across the Bay of Plenty
Local and need them today? Order before 10am on a weekday and CourierCo Express collects from our Te Puke warehouse and delivers to your door, or to your fitter, the same business day.
| Area | Same day | Distance from Te Puke |
|---|---|---|
| Te Puke | Yes | Local |
| Papamoa | Yes | About 18 km |
| Welcome Bay | Yes | About 22 km |
| Tauranga CBD | Yes | About 28 km |
| Mount Maunganui | Yes | About 32 km |
Booked a fitting with us? Skip delivery entirely. Order online and everything is waiting when you arrive at the Te Puke workshop. Orders after 10am, or outside the same day zone, go nationwide with Team Global Express instead.
Delivery timeframes
We ship from Te Puke in the Bay of Plenty, so the closer you are the faster it lands. These are estimates from the point of dispatch, not guarantees.
| Destination | Once dispatched |
|---|---|
| Bay of Plenty, Waikato and Auckland | Often next business day |
| North Island, urban | 1 to 3 business days |
| North Island, rural | 2 to 5 business days |
| South Island, urban | 3 to 7 business days |
| South Island, rural | 5 to 10 business days |
Peak periods, severe weather and public holidays all stretch these. If you need tyres by a particular date, ask us before you order and we will tell you honestly whether it is going to make it.
Click and collect, free from Te Puke
Local to the Bay of Plenty? Collect from the workshop and pay nothing for delivery. Orders are ready straight after purchase, with no waiting for a courier pickup.
31 Station Road, Te Puke 3119
Monday to Friday 8:00am to 4:30pm, Saturday 9:00am to 1:00pm.
Our courier partners
Which courier handles your order depends on where you are and when you ordered.
CourierCo Express
Same day, locally. Orders before 10am on weekdays reach Te Puke, Papamoa, Welcome Bay, Tauranga and Mount Maunganui the same business day. This is the fastest option we have.
Team Global Express
Nationwide, both islands. Dispatched same day when ordered before 12pm on a weekday, with full tracking by email. Typically 1 to 3 business days to North Island urban addresses.
Returns and return shipping
Who pays for return freight depends on why the tyres are coming back. We confirm any charge with you before anything ships, so there are no surprises on the invoice.
We pay the return freight
- We sent the wrong product
- The tyre arrived damaged or defective
- A manufacturing fault is confirmed
You pay the return freight
- Change of mind
- The wrong size was ordered
- The tyres have been fitted or used
The refund policy covers the full process and your rights under the Consumer Guarantees Act. On top of that sits our satisfaction guarantee: if something is not right, we sort it.
Delivery questions, answered
Is tyre delivery really free?
Yes, to every non-rural North Island address, with no minimum order. One tyre or a full set costs the same to ship: nothing. Rural North Island and all South Island addresses have the flat per-tyre rates listed above, worked out automatically at checkout.
How do I know if my address counts as rural?
Rural classification is set by the courier network, not by us, and it comes from your delivery address. The right rate appears at checkout once you enter it. If you would rather know first, send us the address and we will confirm it.
Can I get same day tyre delivery in Tauranga?
Yes. Order before 10am on a weekday and CourierCo Express delivers the same business day to Tauranga, Mount Maunganui, Papamoa, Welcome Bay and Te Puke, straight from our warehouse.
Do you deliver tyres to the South Island?
Yes, everywhere in it. Urban addresses are $10 per tyre and rural addresses $18 per tyre, typically 3 to 10 business days depending on how far south and how remote you are.
How long does delivery take?
North Island urban addresses usually see tyres in 1 to 3 business days, and Bay of Plenty, Waikato and Auckland often get them next day. South Island is 3 to 10 business days. Anything ordered before 12pm on a weekday ships that same day.
Can I pick up my order instead?
Yes, and it costs nothing. Click and collect from 31 Station Road, Te Puke, ready straight after purchase. You can book fitting and balancing at the same time and have the whole job done in one visit.
Do you ship internationally?
No. New Zealand only, both islands.
Can I use a gift voucher to pay for shipping?
Gift vouchers apply to the tyres, not to delivery fees. Shipping is calculated separately at checkout.
What if my tyres arrive damaged?
Contact us straight away with photos. We arrange a replacement or a full refund at no cost to you, return shipping included. The refund policy has the detail.
How do I pay?
Cards, Apple Pay, Google Pay, PayPal, bank transfer, Afterpay, and Work and Income payments. Nothing online carries a surcharge. The payment options page covers every method, including WINZ quotes.
Changes to these terms
We can update delivery rates at any time. Any change shows on this page and applies at checkout from that point, never retrospectively to an order you have already placed. If you are unsure what applies to your order, ask us.
These delivery terms apply to all orders placed through tyredispatch.co.nz. Tyre Dispatch is the trading name of Traction Tyres Limited, NZBN 9429033075297.
General guidance based on published standards and our own workshop data — reliable but hand-compiled and not guaranteed error-free. Spot something wrong? Email email@tyredispatch.co.nz and we'll fix it.